> This page is for version v1 (default).
> For other versions, use one of these documentation indexes:
> - v1 (default): https://developers.truemed.com/v-1/llms.txt

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developers.truemed.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developers.truemed.com/_mcp/server.

# Manage the Truemed Payments App

> How to find the Truemed Payments App settings in Shopify, and how to disable or uninstall the app.

This page covers where to find the Truemed Payments App settings and how to disable or uninstall it. For first-time installation and activation, see the [setup guide](/guides/setup/shopify/setup-guide).

> **Note**
>
> Looking for the checkout widgets, the **HSA/FSA Eligibility** variant field, or the thank you page and order status page widgets? Those come from the [Truemed Extensions App](/guides/setup/shopify/extensions-app), which installs separately.

> **Warning**
>
> Fully uninstalling the Truemed Payments App may prevent your store from processing refunds for orders that used Truemed at checkout. **Deactivate the app rather than uninstalling it** unless you're certain you won't need to refund past Truemed orders.

---

## Finding the Truemed Payments App settings page

In your Shopify dashboard, click **Settings** in the bottom left. Navigate to **Payments**, then scroll down to **Additional payment methods**. If you see Truemed listed there, click into it to find the settings page.

If you don't see it, click **Add payment method**, toggle over to **Search by provider**, and type "Truemed":

![Searching for Truemed under additional payment methods](/_fern-img/2bbf781815e4bd8f9ce4cc97c56bc0d584518098489b453abd1ab8fe2e40b824.webp)

---

## Disabling the Truemed Payments App

*These instructions are only for stores that have already had an onboarding call with the Truemed team.*

Find Truemed under **Additional payment methods** in your Shopify Payments settings, click into it, and click **Deactivate**. Truemed will no longer appear at checkout.

![Deactivating the Truemed Payments App](/_fern-img/b3398322d980f88e2b63fd034a8612155c6d4b5abe2a5f180e4a7954299222e2.webp)

---

## Uninstalling the Truemed Payments App

To uninstall the app, deactivate it first using the steps above. You'll then see the uninstall option. Click **Uninstall** to fully remove Truemed from your store.

Re-read the warning at the top of this page before you do. Deactivating is almost always the better choice.

![Uninstalling the Truemed Payments App](/_fern-img/780714daec4dd20e20f71ca8b6d4d326ccf05264ecc40bca33df578dcf9ec426.webp)