> This page is for version v1 (default).
> For other versions, use one of these documentation indexes:
> - v1 (default): https://developers.truemed.com/v-1/llms.txt

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developers.truemed.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developers.truemed.com/_mcp/server.

# Subscription renewal or refill reminders

> Sample email copy reminding returning customers their next order may be HSA/FSA reimbursable.

Don’t miss the chance to remind returning customers that their next order may be reimbursable with their HSA/FSA account.

## Sample renewal email copy

**One-Time Purchases:**

> Time to restock? Don’t forget you can use your HSA/FSA with Truemed at checkout to save an average of 30%\*.
>
> \*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at [truemed.com/disclosures](https://www.truemed.com/disclosures)

**Subscription Orders:**

> Your refill is on the way! Be sure to complete your health survey if you haven’t already. Once eligible, you can get reimbursed through your HSA/FSA provider—and save an average of 30%\*.
>
> \*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at [truemed.com/disclosures](https://www.truemed.com/disclosures)

**Important:** Please include our compliance disclaimer on any HSA/FSA messaging:

> \*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at [truemed.com/disclosures](https://www.truemed.com/disclosures)

If the disclaimer is missing, we may ask you to update or remove the asset.

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## Important compliance reminder

Following Truemed’s compliance guidelines protects customers from misleading claims and keeps your brand aligned with IRS/HSA/FSA rules, reducing the risk of ad rejections or takedowns. It also preserves trust and lowers the chance of disputes or chargebacks by setting accurate expectations about eligibility and savings.

Please include our compliance disclaimer on any HSA/FSA messaging:

> \*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at [truemed.com/disclosures](https://www.truemed.com/disclosures)

If the disclaimer is missing or if your ad copy is misleading, incomplete, or otherwise non-compliant with the law or your agreement with Truemed, we may ask you to update or remove the asset. If you’d like our team to review marketing assets prior to go-live, email us at [merchants@truemed.com](mailto:merchants@truemed.com).

Need more guidance on what you can say about HSA/FSA? Review the [Compliant HSA/FSA messaging guide](/marketing/compliance/compliant-hsa-fsa-messaging) and remember to add our required disclaimer with any savings claims.