> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developers.truemed.com/v-1/guides/troubleshooting/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developers.truemed.com/_mcp/server.

# Troubleshooting

## Docs

- [Stripe issues](https://developers.truemed.com/v-1/guides/troubleshooting/stripe-and-payouts.md): Common questions about setting up a Truemed account, receiving payouts, and managing account details over time.
- [Shopify issues](https://developers.truemed.com/v-1/guides/troubleshooting/shopify-issues.md): Troubleshooting common Shopify-specific issues with Truemed, including payment visibility, order management, manual capture, and theme changes.
- [SKU upload](https://developers.truemed.com/v-1/guides/troubleshooting/sku-upload.md): Fixes for failed CSV uploads, products stuck in review, and items showing as ineligible at checkout.
- [Refund issues](https://developers.truemed.com/v-1/guides/troubleshooting/how-refunds-work.md): Global rules and timing that apply to every Truemed refund, regardless of which integration you use.